On the recordApril 12, 2021
In 2016, 29 States investigated Navient for illegally, quote, 'paying call center workers based on how quickly they could get struggling student loan borrowers off the phone.'
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congress.govIn 2016, 29 States investigated Navient for illegally, quote, 'paying call center workers based on how quickly they could get struggling student loan borrowers off the phone.'
Warren discusses the investigation into Navient's unethical practices.
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