Elizabeth Warren actually said...

So the bottom line is that when a customer thinks he has been cheated or that a bill is wrong, an arbitration clause in his contract makes i...

if the evidence supports it, the Bureau is willing to issue rules regarding forced arbitration?

forcing customers into an arbitration system that banks control is just another way to tilt the playing field against consumers.

It would make sense to me that maybe there are more options available to refinance at perhaps a lower rate.