09/18/2013
https://www.congress.gov...
"if the evidence supports it, the Bureau is willing to issue rules regarding forced arbitration?"
"So the bottom line is that when a customer thinks he has been cheated or that a bill is wrong, an arbitration clause in his contract makes it nearly impossible for him to get any real help."
"forcing customers into an arbitration system that banks control is just another way to tilt the playing field against consumers."
"I do anticipate it is going to be this year."