06/23/2015
https://www.congress.gov...
"But we are capped, and there is only a certain amount of money that comes to this agency to carry out its functions before we would be forced to go into the political process."
"I would say that there is a lot of unfounded concern about lack of oversight on this agency."
"We are really trying to develop more effective complaint resolution in the consumer agency on a product-by-product basis."
"I think many terms are 5-year fixed terms."