07/14/2015
https://www.congress.gov...
"In 2016, 29 States investigated Navient for illegally, quote, 'paying call center workers based on how quickly they could get struggling student loan borrowers off the phone.'"
"The burden should not be on the borrowers, though, who repeated, through our investigations, both with respect to Navient and PHEAA, OK, were shown time and time again to have misled borrowers."
"I think the Department of Education should terminate your contract."
"America is facing a student loan time bomb."