02/24/2016
https://www.congress.gov...
"Just because you have a low default rate does not mean that individuals are not mired in high amounts of debt."
"Federal contracts should include accountability and oversight protections that require servicers to perform to a high standard."
"This is why more than 30 Senators have introduced the Bank on Students Emergency Loan Refinancing bill."
"When loan servicers break the rules, they push borrowers to do things that are good for the bottom line of the servicer."