03/08/2017
https://www.congress.gov...
"I very much appreciate and understand the importance of trying to move as many people as possible to the electronic system."
"It is our responsibility to oversee what it is that you do and it is your responsibility to carry out the law in a way that is accessible to those who need it."
"the failure to recognize that the money is now moving to another account can lead not only to loss of benefits, but the kinds of problems that Ms. Lane talked about for how long it takes to correct th..."
"Well, Mr. Secretary, I am glad to hear that we are not thinking about giving them another $30 million, but I am still having trouble understanding the contract itself."