01/02/2018
https://www.congress.gov...
"In response to what happened, Senator Blumenthal and I called on Southwest to provide a cash hardship payment beyond refunds."
"There is a serious problem. In total, the airlines caused 53,000 cancellations in the first 11 months of 2022, more than double than before the pandemic."
"It is their choice. Would you give them a cash payment in order for them to fly on another carrier rather than Southwest?"
"We have seen new lows in customer service, despite a $54 billion taxpayer bailout during Covid-19."