06/12/2018
https://www.congress.gov...
"We're going to need to pass legislation so there's a definition of what is fair, what is reasonable, what is proportionate."
"They're kind of just captured. But today, several airlines actually charge $200 to change or cancel, and that might actually be greater than the value of the ticket which the person actually purchased..."
"I think as we do this FAA reauthorization, Senator Blumenthal and I are intending on ensuring that we make an amendment that gives passengers rights, gives passengers protections."
"What standards do you want to have set here that then we would say, 'Well, these are what we believe are legitimate standards'?"