Edward Markey actually said...

I have known Gigi Sohn for 30 years. Ms. Sohn is one of the single most qualified candidates for any position to ever come before the Commer...

Unfortunately for those customers, those payments are little consolation for passengers like Christine Pastore.

It is their choice. Would you give them a cash payment in order for them to fly on another carrier rather than Southwest?

And again, that just misses the whole point about the customers, how they were inconvenienced, and how they need to be compensated with cash...