Edward Markey actually said...

It is their choice. Would you give them a cash payment in order for them to fly on another carrier rather than Southwest?

Because you did not listen to those warnings, catastrophic conditions were created for passengers by the hundreds of thousands.

Unfortunately for those customers, those payments are little consolation for passengers like Christine Pastore.

We have seen new lows in customer service, despite a $54 billion taxpayer bailout during Covid-19.