Dan Coats: “The efficiency and effectiveness of FEMA's response shows dramatic improvement in FEMA under your direction.”

You will need to inspire a workforce that has unfortunately been hollowed out by years of firings, and remind them that their mission is critical--and still noble.

Our job is to seek the truth and tell the truth.

We can create a discipline, a way of thinking about these challenges.

I would argue that ours is not working very well and it is--at the moment.