Chuck Grassley actually said...

We intend to fix this. We will get it fixed and we will have IGs do their job, which is very important.

The targeting scandal, coupled with poor customer service and general mismanagement, has shaken what confidence taxpayers had in the IRS.

the role that each of you plays, that Inspectors General play, is absolutely critical to the functioning of our democracy and for our capaci...

It is evident from the report that, at the very least, a dysfunctional culture and poor management led to the mistreatment of groups with a ...