10/31/2011
https://www.congress.gov...
"On the transfer of medical records from DOD to the Veterans Administration, that is done electronically now?"
"I appreciate all the witnesses' testimony and appreciate what they've done."
"So that is the $5 billion, correct?"
"Well, as someone who ran a business for a long time and, being dependent on the technological revolution, started transitioning consumer access to our services away from human beings and to technology..."