01/13/2009
https://www.congress.gov...
"In Secretary Hickey's testimony--I think I wrote this down right--she said the redeployment of VBMS was in full swing from portal to decision. Is that an accurate statement?"
"And that process has worked?"
"What software does VBMS run on?"
"Well, thank you, Chairman Sanders, and thank you for your vigilant effort on what is the number 1 challenge facing the VA and the number-one frustration facing every American veteran returning home."