Johnny Isakson actually said...

I have great regard for Bob McDonald and the people of the VA trying to do the best job that they can, but it has become obvious to me that ...

We have to have the eyes and ears of the American taxpayer looking over the shoulder of the Administration of the VA.

Of all the confirmation hearings that I am involved in this year, I know of none more important than this one.

I think the same thing is probably true in information technology in the VA.