04/17/2012
https://www.congress.gov...
"Modernizing VA's archaic appeals process is of the utmost priority."
"This is not a setup, but I would like to hear your answer: is it not true that in the Veterans First bill which this Committee passed out unanimously--that by the provisions in there for provider agre..."
"we should not do anything to reform the appeals process in the future until we tell these people how in the world we are going to give them an answer from the past."
"we have to make sure the people who have already been left behind in the appeals process get an answer to the question they ask, which is the same one you do: when?"