04/13/2011
https://www.congress.gov...
"So the timely opening of Brunswick and Hinesville will make a dramatic improvement in the accessibility for veterans in this region?"
"Communication is a very important thing, and a lot of frustration with services is more out of frustration with the lack of information and communication than it is the actual service."
"Well, I want to thank you. I learned a lot, and I appreciate your candor."
"I think that is an appropriate issue to raise; and I think as the VA contracts for services, that recognition should be there."