05/04/2015
https://www.congress.gov...
"If we have 3.8 percent unemployment, that means virtually everybody who is employable is employed, yet we have a lot of veterans who do not have their jobs."
"Whatever my phone number you have got, I am on duty 24/7 when it comes to the VA."
"A world-class customer service is the key."
"Morale at the VA may be the biggest single problem."