08/31/2021
https://congress.gov...
"I do not understand why you give yourself an 'A' grade, as you just stated, when it comes to the delivery."
"It has never been--your reputation is done, whether you admit it or not."
"postal delivery rates went from over 80 percent down to 36 percent."
"You know what you do when a CEO repeatedly fails and their business model falls apart and nobody wants to use that business anymore and it becomes nonprofitable, you fire them."