06/23/2021
https://congress.gov...
"I do not understand why you give yourself an 'A' grade, as you just stated, when it comes to the delivery."
"In the last 4 years, your reputation has destroyed that--on your watch--destroyed that."
"You know what you do when a CEO repeatedly fails and their business model falls apart and nobody wants to use that business anymore and it becomes nonprofitable, you fire them."
"postal delivery rates went from over 80 percent down to 36 percent."