Lois Frankel: “So what this means in practical terms, we always think if we are harmed or we are wronged that we should have our day in…”

“So what this means in practical terms, we always think if we are harmed or we are wronged that we should have our day in court where a judge or a jury can hear evidence publicly and decide the case. But really what we have now is this system, I call it the system of injustice with this forced arbitration that is secret that is really weighted towards the corporation.”