Tom Carper: “Find out what works and do more of that.”

I think the greatest way that the Commission can have an impact on that is probably through our rate-making authority.

We are better off when we hear community concerns at the beginning of the process rather than at the end.

I felt forever that there's actually revenues opportunities for the Postal Service through vote by mail.

We will do it again. Maybe the next time we will actually make it to Columbia.