Tom Carper: “We have not done that historically when it comes to program management, and I think that is a key area of our reform…”

We are better off when we hear community concerns at the beginning of the process rather than at the end.

We will do it again. Maybe the next time we will actually make it to Columbia.

I think the greatest way that the Commission can have an impact on that is probably through our rate-making authority.

To have vacancies that may be not just months, but in some cases years to that have been filled, that justice delayed is justice denied.