Tom Carper: “My hope is that your testimony here today will enable us to prevent this from happening to others.”

To have vacancies that may be not just months, but in some cases years to that have been filled, that justice delayed is justice denied.

We are better off when we hear community concerns at the beginning of the process rather than at the end.

I think the greatest way that the Commission can have an impact on that is probably through our rate-making authority.

I am the last Vietnam Veteran serving in the U.S. Senate, and kind of relates to my great affection and interest in the postal issues.