On the recordFebruary 14, 2023
My objective would be--because of how important I think it is to Americans--that we should not only be benchmarking what these organizations are doing, we should be able to beat them.
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congress.govTom Carper: “My objective would be--because of how important I think it is to Americans--that we should not only be benchmarking what…”
Editor's note · Context
Carper emphasizes the need for IRS to improve customer service standards.
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Jul 9, 2024
We are better off when we hear community concerns at the beginning of the process rather than at the end.
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We will do it again. Maybe the next time we will actually make it to Columbia.
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