Tom Carper: “I am going to telegraph a pitch. I have a couple of questions to ask of you.”

We are better off when we hear community concerns at the beginning of the process rather than at the end.

I felt forever that there's actually revenues opportunities for the Postal Service through vote by mail.

We will do it again. Maybe the next time we will actually make it to Columbia.

Public engagement can build trust, it can increase public buy-in, can help resolve issues, can help prevent litigation, and ultimately it can save time and money.