Tom Carper: “Is there any time during that process we somehow convey to people why this is important for them to do it, to respond?”

I think the greatest way that the Commission can have an impact on that is probably through our rate-making authority.

To have vacancies that may be not just months, but in some cases years to that have been filled, that justice delayed is justice denied.

We will do it again. Maybe the next time we will actually make it to Columbia.

Public engagement can build trust, it can increase public buy-in, can help resolve issues, can help prevent litigation, and ultimately it can save time and money.