Tom Carper: “It will be interesting to see what social media in a personal capacity looked like for some of the folks that we serve…”

I felt forever that there's actually revenues opportunities for the Postal Service through vote by mail.

We will do it again. Maybe the next time we will actually make it to Columbia.

I think the greatest way that the Commission can have an impact on that is probably through our rate-making authority.

Public engagement can build trust, it can increase public buy-in, can help resolve issues, can help prevent litigation, and ultimately it can save time and money.