On the recordJuly 23, 2013
We cannot manage what we cannot measure.
Source
congress.govWe cannot manage what we cannot measure.
Emphasizing the importance of measurement in managing healthcare.
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More from Tom Carper
We will do it again. Maybe the next time we will actually make it to Columbia.
I think the greatest way that the Commission can have an impact on that is probably through our rate-making authority.
To have vacancies that may be not just months, but in some cases years to that have been filled, that justice delayed is justice denied.