Tom Carper: “What do we need to do? What needs to be done so that CBO in the future will not say almost routinely that even when it…”

I think the greatest way that the Commission can have an impact on that is probably through our rate-making authority.

Public engagement can build trust, it can increase public buy-in, can help resolve issues, can help prevent litigation, and ultimately it can save time and money.

We are better off when we hear community concerns at the beginning of the process rather than at the end.

People ask me what I am proudest of in my life, and I always say, raising three boys, with a big assist from their mom.