On the recordDecember 1, 2010
I come out of this hearing encouraged rather than discouraged.
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congress.govI come out of this hearing encouraged rather than discouraged.
Expressing optimism about finding solutions in postal service discussions.
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I think the greatest way that the Commission can have an impact on that is probably through our rate-making authority.
Public engagement can build trust, it can increase public buy-in, can help resolve issues, can help prevent litigation, and ultimately it can save time and money.
We are better off when we hear community concerns at the beginning of the process rather than at the end.