Tom Carper: “In the Navy, when we were doing the hard things, we would sometimes liken it to changing the course of an aircraft…”

I think the greatest way that the Commission can have an impact on that is probably through our rate-making authority.

Public engagement can build trust, it can increase public buy-in, can help resolve issues, can help prevent litigation, and ultimately it can save time and money.

We will do it again. Maybe the next time we will actually make it to Columbia.

I am the last Vietnam Veteran serving in the U.S. Senate, and kind of relates to my great affection and interest in the postal issues.