Tom Carper: “Well, it sounds to me like part of what you all have said, a number of you said, one, make sure that--the key here is to…”

Public engagement can build trust, it can increase public buy-in, can help resolve issues, can help prevent litigation, and ultimately it can save time and money.

We are better off when we hear community concerns at the beginning of the process rather than at the end.

We help make the rules for the country, and we do not do this by ourselves.

I felt forever that there's actually revenues opportunities for the Postal Service through vote by mail.