Tom Carper: “We need to make sure that we are getting our money's worth out of those forces on the ground.”

For too long, the seats have not been filled, and not been filled properly.

I felt forever that there's actually revenues opportunities for the Postal Service through vote by mail.

I think the greatest way that the Commission can have an impact on that is probably through our rate-making authority.

Public engagement can build trust, it can increase public buy-in, can help resolve issues, can help prevent litigation, and ultimately it can save time and money.