In my view, it is important for the Postal Service to combine any efforts to cut costs and streamline operations during this financial crisis with an aggressive effort to attract new business and retain as much as possible of what is left after the downturn.
Editor's note · Context
Carper emphasizes the need for the Postal Service to cut costs while attracting new business.
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Public engagement can build trust, it can increase public buy-in, can help resolve issues, can help prevent litigation, and ultimately it can save time and money.





