As the Postal Service struggles with trying to figure out how to be vibrant and play a critical role in the 21st century, they are looking to close down not just post offices but also distribution centers.
Discussing challenges faced by the Postal Service in modernizing operations.
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I think the greatest way that the Commission can have an impact on that is probably through our rate-making authority.
Public engagement can build trust, it can increase public buy-in, can help resolve issues, can help prevent litigation, and ultimately it can save time and money.
We are better off when we hear community concerns at the beginning of the process rather than at the end.
People ask me what I am proudest of in my life, and I always say, raising three boys, with a big assist from their mom.
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