Tom Carper: “The Constitution... calls for the creation of the post office really to unite us as a country.”

We are better off when we hear community concerns at the beginning of the process rather than at the end.

For too long, the seats have not been filled, and not been filled properly.

I think the greatest way that the Commission can have an impact on that is probably through our rate-making authority.

Public engagement can build trust, it can increase public buy-in, can help resolve issues, can help prevent litigation, and ultimately it can save time and money.