Tom Carper: “You are really good. You are very responsive.”

To have vacancies that may be not just months, but in some cases years to that have been filled, that justice delayed is justice denied.

Public engagement can build trust, it can increase public buy-in, can help resolve issues, can help prevent litigation, and ultimately it can save time and money.

We help make the rules for the country, and we do not do this by ourselves.

I felt forever that there's actually revenues opportunities for the Postal Service through vote by mail.