Tom Carper: “If I could use an aviation term, it is more as a copilot.”

I think the greatest way that the Commission can have an impact on that is probably through our rate-making authority.

We help make the rules for the country, and we do not do this by ourselves.

Public engagement can build trust, it can increase public buy-in, can help resolve issues, can help prevent litigation, and ultimately it can save time and money.

I felt forever that there's actually revenues opportunities for the Postal Service through vote by mail.