Tom Carper: “I want to thank you for your leadership. I want to thank Chris Mihm for his good work and your entire team.”

To have vacancies that may be not just months, but in some cases years to that have been filled, that justice delayed is justice denied.

We are better off when we hear community concerns at the beginning of the process rather than at the end.

I think the greatest way that the Commission can have an impact on that is probably through our rate-making authority.

Public engagement can build trust, it can increase public buy-in, can help resolve issues, can help prevent litigation, and ultimately it can save time and money.