Tom Carper: “Bravo Zulu. Keep up the great job.”

I think the greatest way that the Commission can have an impact on that is probably through our rate-making authority.

I felt forever that there's actually revenues opportunities for the Postal Service through vote by mail.

We are better off when we hear community concerns at the beginning of the process rather than at the end.

We will do it again. Maybe the next time we will actually make it to Columbia.