Tom Carper: “I understand, Dr. Flynn, that in your written testimony you provide compelling evidence of the deficiency of rail and…”

We help make the rules for the country, and we do not do this by ourselves.

We are better off when we hear community concerns at the beginning of the process rather than at the end.

Public engagement can build trust, it can increase public buy-in, can help resolve issues, can help prevent litigation, and ultimately it can save time and money.

I think the greatest way that the Commission can have an impact on that is probably through our rate-making authority.