Tom Carper: “We have an Administration, Mr. Chairman, that has basically said to heads of various agencies they don't have to respond…”

To have vacancies that may be not just months, but in some cases years to that have been filled, that justice delayed is justice denied.

We are better off when we hear community concerns at the beginning of the process rather than at the end.

Public engagement can build trust, it can increase public buy-in, can help resolve issues, can help prevent litigation, and ultimately it can save time and money.

I think the greatest way that the Commission can have an impact on that is probably through our rate-making authority.