Tom Carper: “Well, good. It sounds like this is a problem that could take years to finish out, so it looks like we will have you…”

We will do it again. Maybe the next time we will actually make it to Columbia.

I felt forever that there's actually revenues opportunities for the Postal Service through vote by mail.

I think the greatest way that the Commission can have an impact on that is probably through our rate-making authority.

Public engagement can build trust, it can increase public buy-in, can help resolve issues, can help prevent litigation, and ultimately it can save time and money.