Tom Carper: “If you do not have the head of the agency or the deputy focused on this issue, you will make marginal progress, at best…”

Public engagement can build trust, it can increase public buy-in, can help resolve issues, can help prevent litigation, and ultimately it can save time and money.

I think the greatest way that the Commission can have an impact on that is probably through our rate-making authority.

I am the last Vietnam Veteran serving in the U.S. Senate, and kind of relates to my great affection and interest in the postal issues.

To have vacancies that may be not just months, but in some cases years to that have been filled, that justice delayed is justice denied.