Tom Carper: “Simply put, we've got to do better. Much better. And the good news is we can.”

We will do it again. Maybe the next time we will actually make it to Columbia.

Public engagement can build trust, it can increase public buy-in, can help resolve issues, can help prevent litigation, and ultimately it can save time and money.

We are better off when we hear community concerns at the beginning of the process rather than at the end.

I am the last Vietnam Veteran serving in the U.S. Senate, and kind of relates to my great affection and interest in the postal issues.