Tom Carper: “I think that there is a combination of things that could be done to address doctor shopping here.”

I think the greatest way that the Commission can have an impact on that is probably through our rate-making authority.

We are better off when we hear community concerns at the beginning of the process rather than at the end.

Public engagement can build trust, it can increase public buy-in, can help resolve issues, can help prevent litigation, and ultimately it can save time and money.

I felt forever that there's actually revenues opportunities for the Postal Service through vote by mail.