On the recordMay 23, 2012
You can only improve what you are measuring. You have to inspect what you expect.
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congress.govYou can only improve what you are measuring. You have to inspect what you expect.
Emphasizing the importance of accountability metrics in government performance.
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More from Tom Carper
I usually default to the golden rule, and I think in this case it's a pretty good guide as well.
People ask me what I am proudest of in my life, and I always say, raising three boys, with a big assist from their mom.