Tom Carper: “Not a lot of silver bullets but a lot of silver BBs.”

Public engagement can build trust, it can increase public buy-in, can help resolve issues, can help prevent litigation, and ultimately it can save time and money.

I think the greatest way that the Commission can have an impact on that is probably through our rate-making authority.

We are better off when we hear community concerns at the beginning of the process rather than at the end.

I am the last Vietnam Veteran serving in the U.S. Senate, and kind of relates to my great affection and interest in the postal issues.